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Excelsior

Excelsior is an Open Source product which provides Local Authorities with an overall solution for the efficient delivery of local e-government services. It provides a range of tools to ensure you can provide valuable and effective e-Government services to your citizens.

Excelsior Tools

Multi-Agency Search Facility

An impressive search facility, capable of creating context sensitive search facilities across multiple disparate sources. It can also be used in conjunction with optional software to provide postcode lookup for services.

Multi-Agency A-Z Service Directory

A powerful A to Z directory of services tool.

Effective Data sharing and storage

Excelsiors Cross System Directory Index allows you to cross reference all the data sources and key index data in a single directory index.

Service Provider Transparency

Full service provider transparency at all times whilst preserving the Service Providers identity and enabling partnership brands if required.

User Profile

Provides a user profile feature which holds key details about your customers, safe and secure for reuse when they return.

Registration/Enrolment

Supports UK government security levels T0 and T1 and in the next version will support T2 and T3.

Authentication

The authentication mechanisms ensure customers can reuse the user profiles to access all services.

Customer Index

The Customer Index allows you to create many-to-many relationships between customers, properties, organisations and services.

Intelligent Service Direction

Excelsior is able to use the contents of the user profiles to personalise other Excelsior features.

Multiple Agency Service Tracker

Provides a seamless ability to track all their service requests in one convenient place.

Accessible Services

Clicks and Links are committed to providing Accessible sites and Excelsior is in accordance with web accessibility guidelines.

Clicks and Links offer the implementation, customisation and support of Excelsior for local government. As well as technical expertise, we have considerable experience in the successful management and delivery of innovative e-community and e-government projects across the UK.

If you would like to discuss things further, then please contact Clicks and Links either via email or phone 0161 273 5252.